Be Out Supplies Service Terms
Welcome to Be Out Supplies! These Service Terms ("Terms") govern the use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy. Please read these Terms carefully before making a purchase.
1. General Information
Be Out Supplies is an e-commerce platform focused on providing high-quality outdoor structures. Our products are sourced from various suppliers, and we operate on a dropshipping model, meaning the products you purchase will be shipped directly from our suppliers’ warehouses.
2. Product Availability
While we strive to maintain accurate product availability information, the actual stock and availability may vary due to the nature of dropshipping. If an item you order becomes unavailable after purchase, we will notify you as soon as possible, and you may either choose to wait for the product to become available again or request a refund.
3. Ordering Process
By placing an order on our website, you are making an offer to purchase the products selected, subject to these Terms. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at our discretion.
4. Pricing and Payment
Prices for products are listed on our website in U.S. dollars and are subject to change without notice. Payment for orders is processed through our secure checkout system. We accept payments via credit card, debit card, and other payment methods available on the checkout page.
5. Shipping
We only offer shipping to the United States, and our products are shipped directly from the respective suppliers’ warehouses within the U.S. The shipping times may vary depending on the supplier and product, but the general processing time is 1-3 business days, with delivery taking 5-10 business days. Please refer to our Shipping Policy for more details on shipping costs and timelines.
6. Return and Refund Policy
Returns are accepted according to the supplier-specific return policies, with return windows ranging from 7 to 30 days from the date you receive the item. To initiate a return, please contact us at cs@beoutsupplies.com. Our Return & Refund Policy provides further information on return eligibility, conditions, and refund processing.
7. Warranty
The products we sell may come with warranties provided by the respective suppliers. Warranty periods vary depending on the supplier, ranging from 30 days to 365 days from the date of purchase. Please refer to our Warranty Policy for detailed warranty information for each supplier.
8. Damages and Defective Products
If your product is received damaged, defective, or incorrect, please notify us immediately at cs@beoutsupplies.com. We will work with the supplier to resolve the issue and either replace the item or offer a refund, depending on the circumstances. Please refer to our Damaged or Defective Items section in the Return & Refund Policy for further instructions.
9. Limitation of Liability
Be Out Supplies is not liable for any damages, losses, or costs incurred due to delays in shipping, incorrect addresses, or product defects not covered under warranty. Our liability is limited to the purchase price of the product(s) in question.
10. Product Descriptions and Accuracy
We strive to provide accurate and up-to-date information about the products we sell, including descriptions, pricing, and availability. However, we do not guarantee that all product information is error-free or complete. If there is any discrepancy in the product information or pricing, we reserve the right to correct it and notify you of any changes.
11. Changes to Terms
Be Out Supplies reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically for updates.
12. Contact Information
For any questions or concerns about these Terms or your order, please contact us at cs@beoutsupplies.com.